REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/CE (Regulation general data protection).
WHO WE ARE
New Energy S.r.l. with the registered office in Gallarate (VA), via Goffredo Mameli n. 15 / A and the Headquarters in Varedo (MB) in via Pastrengo n. 62.
New Energy S.r.l. is the owner and responsible for the storage and processing of your personal data and respects and protects your privacy.
This Statement describes how we process your personal information provided or collected directly or through our website.
For any need regarding the Privacy aspects you can contact us at the following e-mail address:
WHY WE COLLECT YOUR DATA
We collect and process your personal data for the following purposes:
2.1 Management of our commercial activity
To carry out our business we collect data from end users, customers, suppliers and other stakeholders. Data may include name and surname, contact details and other information necessary for the management of our business.
2.2. Answer to questions and / or interventions
When you contact us by e-mail, by phone, by mail, via chat or through our digital platform to request information on NEW ENERGY products, to request a quote, for a technical intervention or for a warranty intervention, we ask for your personal data (name, address, e-mail, etc.) to better respond to your requests.
It is possible that this information is transmitted to other companies connected to us, to engineers, designers or technicians to assist you in the best possible way. We guarantee the correct processing of your data by these subjects through the stipulation of a specific contract on data processing (Data Processing Agreement).
2.3. Customers or potential customers
We collect the data of customers or potential customers such as the name, contact details, bank details and all other information that is necessary for the performance of the requested service.
The information can be transmitted to those to execute an order, such as delivery of NEW ENERGY products or support to a specific request.
The personal data you provide us, also through the telematic platforms, are used to provide you with important communications and to improve the relationship between you and New Energy S.r.l. Data may be transmitted to related companies for the development of new products.
2.5 Marketing communications
When you give your consent, we use your information to inform you about the business activities of NEW ENERGY S.r.l., on our products and services.
If you do not wish to receive further information, at any time you can easily contact us and send your requests to email@example.com.
2.6 Surveys on visitors and customers
We may also collect your personal data to conduct surveys on our products and services. Your personal data aimed at carrying out surveys are kept in accordance with the law, through the use of appropriate certified software.
Your personal data will not be used to make marketing communications without your consent.
When a curriculum vitae is sent to us, we collect and process the data contained therein. In the personnel selection phase we collect information such as the name, contact details, information on work experience and the academic path including the candidate’s grades, as well as information on personal and professional interests. This information can come directly from the candidate or from a specialized agency, from the previous employer, through references or other available public sources. These data are processed to select the candidate most responsive to the role to be filled.
2.8 Stipulation of contracts
When we have a contract with a customer, with a potential supplier or a retailer, we collect data and information from companies that provide commercial information. The data are requested, supplied and stored in compliance with current legislation and the indications provided by the Privacy Guarantor.
LEGAL BASIS OF TREATMENT
The legal basis under which we process your personal data can be:
3.1 The consent
We always ask for your consent for the processing of your personal data. You can cancel it at any time by using the links in the e-mails or by sending a request to the e-mail address: firstname.lastname@example.org
3.2 The contract
When we enter into a contract with you, or in the pre-contractual phase, we must necessarily acquire and process your personal data because otherwise we could not provide the requested service / product, therefore we do not require your consent to the processing.
3.3 Compliance with a legal obligation
It is possible that public authorities ask us to share or provide your personal data, in this case the legal basis of the treatment is the fulfillment of a legal obligation.
HOW WE COLLECT YOUR PERSONAL DATA
We collect personal information that you provide to us when you request products, services or information, when you register, participate in public forums or other activities related to our digital platforms, respond to surveys or otherwise interact with us.
We collect information through various technologies such as cookies. Read our Cookies Policy below.
“A cookie is a small text file recorded on your device when you visit a website. Cookies allow you to identify your device. Cookies are used to store status information when you browse different pages of a site or return to the site at a later time. Cookies do not contain any personal information nor can they be used to run programs or infect your computer with viruses.”
4.1 Cookies on this website
4.2 How to disable and / or delete cookies in your browser
If you block cookies in your browser, your device will not be tracked when you visit our website. Remember, however, that by blocking cookies, you may also block certain features of our website and thus prevent them from functioning properly.
4.3 Links to other websites
SHARING DATA WITH OTHER COMPANIES
We do not share data with other subjects except for the following cases:
- companies connected to NEW ENERGY (management of data related companies)
- suppliers of companies connected to NEW ENERGY to provide the services requested by you
- to other subjects when data sharing is used to guarantee your health or safety
- in the event of legal disputes
- when disclosure is required by law or is specifically requested by the public authority
- for marketing purposes when you give us explicit consent.
When we transfer your data to other subjects we sign a special contract (DPA) to ensure that your data is treated in compliance with the European privacy legislation.
I T YOUR CONTROLS AND PREFERENCES
Our data collection system includes:
- the possibility of modifying your preferences regarding subscription to newsletters and alerts
- the possibility of choosing whether to receive our marketing communications relating to products and services that you think may interest you
- the possibility of requesting access to your personal data, to modify data if incorrect or incomplete (right of rectification), the possibility of requesting the transfer of data to another person (right to portability); the ability to reduce or delete your data. You can also oppose the processing of your personal data (right of opposition).
You can exercise your checks and preferences or request access to your personal data by contacting email@example.com.
If we do not allow us to collect your personal data, we may not be able to deliver certain products or provide certain services, and some services may disregard your preferences.
We will handle your request within 30 days, but we have the right to extend this period up to 60 days, if the period is not sufficient. Therefore, your cancellation request will be definitively processed no later than 60 days from your request.
DATA SECURITY, INTEGRITY AND CONSERVATION
The security, integrity and confidentiality of your personal data are extremely important to us. We have designed and implemented technical, administrative, physical and telematic security measures to protect your personal data from unauthorized access, disclosure, use and modification. From time to time we modify our security procedures to assess their adequacy to the latest technology. Be aware, however, that despite all our efforts, no security measures are perfect or unassailable. Should a data breach occur, we will immediately notify you.
We hold your personal data for the time necessary and for the purposes set out in this statement and in the treatment register unless the law requires or allows an extension of said term.
We provide periodic updates so that information is always up-to-date.
DATA TRANSFER, CONSERVATION AND GLOBAL PROCESSES
New Energy S.r.l. may transfer your personal data to other affiliated companies or third parties located in any part of the world for the purposes indicated in this Notice. However, your personal data is transferred by us, stored and processed in compliance with European privacy legislation. We take appropriate measures to safeguard the privacy of your personal data. Furthermore, when we use or transfer personal data outside the European Union, we use standard clauses approved by the European Commission and we take the measures permitted by Community legislation to ensure adequate security measures or obtain your consent.
Your personal data are still stored on servers located in the European Union.
CHANGES TO THIS INFORMATION
Any changes to this Statement may intervene to ensure maximum adequacy with the latest technologies, company procedures, current regulations or other requests. We will publish the latest version available on our digital platforms. We recommend that you read the Notice on a regular basis. When requested by law we will ask for your consent.
COMMENTS AND QUESTIONS
If you have any comments or questions about this Policy please contact firstname.lastname@example.org.
You can send a complaint about how we process your data. You can contact us using the reference just mentioned indicating your name and your contact. We will process your request within 30 days. If you believe that your request has not been handled correctly you can contact the Privacy Guarantor.